Leading US consumer goods company + Alevate AR
Cutting cash application timelines from weeks to hours with cloud-based AI automation.
Business need
Business need
Before implementing Alevate AR – Cash Application, a leading U.S.-based consumer goods company relied on a highly manual multi-step AR process. Processing a single remittance from large retailers in its customer base could take three to four days, with teams downloading data from multiple customer portals, matching individual line items, and coding deductions by hand.
As well as being slow, this process was highly error prone. Individual cases often required multiple follow-ups across different teams to reconcile discrepancies and correct different payments. All of this meant significant delays to cash application, large unapplied cash balances, and large amounts of valuable time from multiple teams were consumed by low-value data management tasks.
As business continued to expand, it became clear that this approach was not sustainable. The team lacked the visibility and control needed to apply cash faster, understand payment behavior, and gain insight into delays and chargebacks across a complex retail customer base.
Solution implemented
Solution implemented
To reduce manual effort, eliminate delays, and improve visibility of inbound cash, the company set out to modernize cash application around a highly automated foundation.
Any new tech solution would need to simplify the back-and-forth process of receiving, dispatching, and correcting remittance records. It would also need to meet strict requirements for security and cost effectiveness. Just as importantly, it needed to integrate seamlessly with a wide range of customer portals and to meet partner company security standards without disrupting existing core processes.
The company selected Alevate AR – Cash Application for its ability to intelligently parse remittance data and automate matching at scale. Beyond solving their immediate operational challenges, the team also recognized the long-term value of a cloud-based solution that could adapt to evolving customer payment behavior, integrate with key retail partners and existing IT systems to maximize cost effectiveness, and support continued growth across markets and distribution channels.
Results achieved
Results achieved
With Alevate AR in place, the transformation was clear and measurable. Backlogs of remittances that once took weeks and multiple touches from different teams to clear are now processed in hours. Manual investigations, error corrections, and overnight handling are a thing of the past.
Enhanced visibility and streamlined workflows have further transformed how the team operates. Matching deduction types, once a labor-intensive task, is now largely automated. This has significantly reduced errors and improved reconciliation speed for all transactions.
With one click of posting and fewer handovers, the cash application process is faster, smoother, and far more transparent. Finance teams now have access to real-time cash flow data and trends, enabling stronger decision making and better control over working capital.
Client testimonials
“It’s user-friendly, fast, and everything you need is in one application.”
